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My order arrived with an issue. What should I do?Updated a year ago

We're genuinely sorry to hear about the issue with your order. Let’s get that sorted! To swiftly resolve this matter, please contact us at [email protected] and provide the following details:


  • Your Order Number or the Email you used to place the order.

  • The lot number printed on the package

  • A clear photo of the damaged item(s) to help us better understand the problem.

  • Please hold the product should we request a return.


Our team is committed to making this right for you as quickly as possible. 


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